Return & Exchange

Return & Exchange - 7 Days return Policy

An order can be cancelled before it is prepared for dispatch. Orders cannot be revised. If you want to revise your order, you must cancel it and place the order again. An order cannot be cancelled once it is shipped.

Items cannot be exchanged or replaced. If the product is defective, we can issue a refund once the product is delivered back to us.

Returns must be initiated within 7 days of the order being delivered. To initiate a return, go into MY ACCOUNT and click RETURNS. Our shipping and delivery partners will contact you and arrange a pick-up at your mentioned address at a time convenient for you. Packing instructions will be sent to your registered e-mail address.

Products must be unused, unwashed, unsoiled, without any stains or signs of having been tampered with. Products must have the original quality check seals/return tags/warranty seals (wherever applicable). Products must be free of damage and without any scratches, dents, tears or holes. Accessories and footwear cannot be returned or refunded.

 

PLEASE NOTE: Returns initiated after 7 days from the date of delivery will not be entertained.

In Order to Retain the product Please connect with our Customer Care executives at +91 9310774336, 10 AM to 5 PM, Monday to Saturday (excluding public holidays) or write to us at info@pvhomesinternational.com

A refund, if applicable, will be initiated once the returned product has reached our warehouse and the quality check has been completed which should be completed with 48 to 72 working hours of product receipt. If accepted, the amount should reflect within 7 to 8 business days, as dependent on the bank.

For payments done via Credit Card or Net Banking, the refund will be administered through the payment gateway itself. The amount should reflect within 15 to 20 business days, as dependent on the bank.

If you have any problems with your order or come across any defects, we'll be happy to refund the amount. Please return all unused items with their original tags within 7 days of the order being delivered. To initiate a return, go into MY ACCOUNT and click RETURNS. For further information connect with our Customer Care executives at +91 9310774336, 10 AM to 5 PM, Monday to Saturday (excluding public holidays) or write to us at info@pvhomesinternational.com.

Terms & Conditions for Return

PV Homes International will not be responsible for any incorrect fund transfer against returns arising due to erroneous input by the customers. The customer bears complete responsibility for the accuracy of information provided.
A refund will be issued only after the products are received at our warehouse and after quality checks are completed.
Please make sure the packet is well-sealed before handing it over to our shipping and delivery partners.
PV Homes International follows a 7 days return policy. You can return the product within 7 days of delivery.